Metrobank
Non-Voice Operations Staff null
Metropark, Pasay
Opportunity Expired
Metrobank is hiring for the role of Non-Voice Operations Staff.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
C
Communication
Working rights
Read moreRole Opportunities
- Sharpen your problem solving, customer service, and communication skills.
- Expand your network through frequent collaboration with different teams.
- Gain knowledge on the Bank’s various products and services.
Job Summary
- Provides world-class customer service
- Responds to customer inquiries and requests made via e-mail and provides satisfying solutions to concerns regarding Deposits, Remittances, Metro Home, Metro Car and e-Banking related transactions
- Ensures proper coordination of complaints with support units to provide resolution within the prescribed turn-around-time.
Requirements
- Bachelor’s Degree holder
- Excellent written and verbal English communication skills
- Experience in Customer Service or related field is an advantage
- Willing to work on a shifting schedule, weekends and holidays
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Bachelor’s Degree
Degree or Certificate
Minimum Level of Study
Bachelor or higher
From an Institution in
- Philippines
Study Field
C
Communication
Work rights
The opportunity is available to applicants in any of the following categories.
Philippines
Philippine Temporary Work Visa
Philippine Citizen
Philippine Permanent Resident