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About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations.

Your role

• Provide technical support for the resolution of customers’ IT problems, incidents, issues, requests, and queries
• Liaise with other support teams as necessary to resolve customer requests or incidents
• Ensure proper documentation, notification, escalation, tracking, and follow-up of all incidents

Training & development

Accenture provides the best in the class training program to its employees. With five regional learning hubs, connected classrooms, online courses, and learning boards, Accenture has opened doors to continuous, collaborative, and effective learning.

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Compensation & benefits

• Your wellbeing
• Employee Share Purchase Plan
• Life Insurance
• Parental leave
• Unlimited supply of essential medicines

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Career progression

Accenture commits to offering its people opportunities to acquire new skills and strengthen their readiness to advance into new roles.

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Work-life balance

At Accenture, they balance work and personal life with a range of workplace options and innovative tools that help you stay connected globally.

• Flexible Schedules- They provide several voluntary options, including job-sharing opportunities, and part-time and flex-time schedules.
• Telecommute - Work from a location other than a designated Accenture office or project site.
• Client-Site Flexibility- Manage your time away from home with fly-back flights, compressed workweeks, extended weekends, and time at the client.

Company culture

Be your best every day in a workplace culture that helps drive innovation in everything you do. Working with partners, clients, and communities, they develop solutions that improve the lives of millions around the world, now and for future generations. And they live by their code of ethics every day.

About you

• Open to graduates of any course
• Preferably with at least 6 months relevant work experience (contact center and/or technical experience) OR Non-Bachelor/Non-graduates with at least 3 years of college education plus 1 year of work experience 
• Fresh graduates are welcome to apply
• Good knowledge and skills in IT
• Interest in providing technical support and assistance to clients and end-users via call, chat and e-mail
• Very good verbal and written English language skills

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• ph.prosple.com
• accenture.com
• youtube.com
• payscale.com