2022 Corporate Mobility null

About Accenture Philippines

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations.

Your role

• Respond to calls and resolve Tier 1 queries based on available guides and reference materials.
•  Log ticket  for calls received that are case-specific and assigned to the proper Assignment group.
• Track calls received and report metrics.
• Monitor ServiceNow tickets assigned to the Philippines and respond to Tier 1 queries based on available FAQs.
• Assign case-specific queries to the proper POC and/or re-assign to them e proper Assignment group.

Training, development & rotations

Learning is in their DNA. They commit to offering their people opportunities to acquire new skills and strengthen their readiness to advance into new roles. 

And neither do they. Accenture invests nearly $900 million each year in continuous learning and professional development programs, delivering more than 31 million training hours every year. The programs include specialized certifications, deep tech training, workshops, online games, hackathons, virtual reality, and more. 

Advance your skills through our state-of-the-art offerings that tie virtual learning directly back to your real-world career. 

Compensation & benefits

At Accenture Philippines, your Total Rewards include your base salary, bonus, and equity. You also gain access to programs, resources, and the support you need to be your best.

• Your wellbeing
• Employee Share Purchase Plan
• Life Insurance
• Parental leave
• Unlimited supply of essential medicines

Read more here...

Work-life balance

At Accenture, they balance work and personal life with a range of workplace options and innovative tools that help you stay connected globally.

• Flexible Schedules- They provide several voluntary options, including job-sharing opportunities, and part-time and flex-time schedules.

• Telecommute - Work from a location other than a designated Accenture office or project site.

• Client-Site Flexibility- Manage your time away from home with fly-back flights, compressed workweeks, extended weekends, and time at the client.

Company culture

Be your best every day in a workplace culture that helps drive innovation in everything you do. Working with partners, clients, and communities, they develop solutions that improve the lives of millions around the world, now and for future generations. And they live by their code of ethics every day.

About you

• Graduate with Bachelor’s Degree.
• Open to Fresh Graduates.
• Must have an experience in the following:  Customer Relations Experience or Travel Support Experience. 
• Good Communication Skills.
• Work Arrangement: Hybrid Set up.
• Work Location: Boni, Mandaluyong City.

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• ph.prosple.com
• accenture.com
• youtube.com